EP 49: WHAT TO SAY: When People Call to "Find Out More" About Your Services
“What should I say?”
This is the most common question I hear from my students when they ask me about reaching out to referral sources or speaking with new clients or connections.
So, I thought I should sort out some of the most common situations a bodywork therapist, like yourself, comes across and leaves you stuck with the notion of, What do I say?
In this week’s episode, I break down a typical phone call when somebody contacts you to find out more about you or your services.
I’ve learned from experience that the potential client doesn’t want to hear me go on and on about the anatomy, touch, or energy of the craniosacral modality (which I would happily discuss for days…)
Instead, I’ll show you a way to take a short initial phone call, and turn it into a new client appointment.
“I want you to think about setting the tone with boundaries. You say something in the very beginning that lets them know exactly where you’re coming from, exactly how much time they have, and how you can get down to business.”
This week on the Do It With Intention Podcast:
How not answering all of your business calls can actually lead to an elevated conversation with potential clients.
3 simple talking points during a call with someone new about your services to make your time, (and theirs!) pleasant and productive.
The importance of answering inquiries from a potential new client, but also flipping the script to ask important questions to figure out how you can truly be of service.
Resources from this episode:
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