EP 127: STICKY SITUATIONS -- When a Client Says She Needs to Reschedule (and then doesn't)
All bodywork therapists have clients asking to reschedule their appointments – it’s part of running a business. But there are ways you can respond to these clients so they are encouraged to book their next session.
As we continue the series on sticky situations in your bodywork business, today’s episode will give you comfort and confidence to respond to and follow up with clients who need to change their appointments.
I’ll even give you some tips on ways to respond to clients that need a break from your bodywork so that you still have chances to reconnect down the road.
“When a client says they want to take a break from your bodywork therapy, that is very common – it happens all of the time to every therapist and 90% of the time it has nothing to do with you or your work.”
This week on the Do It With Intention Podcast:
How not to respond to a client cancelling their appointment.
The best way to get permission from your clients to follow up on rescheduling an appointment.
What to say when a client says they need a break from your bodywork services.
Resources from this episode:
Have a question you’d like answered on the podcast? Shoot me an email!
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I invite you to join me for a FREE masterclass: How to Grow Your Bodywork Business Without Constantly Hustling for New Clients!
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Now it’s time to get out there, build your business, and DO IT WITH INTENTION.
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